The various issues concerning personnel management and organizational change can seem like a jigsaw puzzle:
POLICIES AND PROCEDURES:
"My company does not have a Personnel Policy and Procedures Manual. Since we're such a small company why can't we play it by ear?"
"My job's last updated Employee Manual was more than 3 years ago? Do policies and procedures change often?"
Policies and Procedures Manuals (Employee Handbooks) outline your company's norms, vision and mission. Manual/Employee Handbooks are guidelines regarding accepted and unaccepted behaviors and practices; and can answer simple questions such as dress code or more complex issues such as homeland security attack protocol and procedures. Many employers tend to leave these questions unanswered until a situation occurs often solving the problem with quick solutions that are eventually created into policy or procedure.
Personnel Policies and Procedures/Employee Handbooks eliminate inconsistent management practices and procedures.
Federal and state laws are constantly created and modified. Updated Manuals/Handbooks reflect these changes; and should, therefore, be reviewed and updated at least every 18-24 months and approved by an employment attorney knowledgeable of your state's employment statutes.
HRD&D creates Personnel Policies & Procedures or an Employee Handbook that reflect your company's values, mission and norms.
JOB DESCRIPTIONS:
"When I was hired, I didn't have a clue what my job duties were. I just followed directions."
"My boss gave me my annual performance evaluation, but it wasn't based on my job duties - only on what he/she thought I did."
Employees should have a written outline of their expected responsibilities, tasks, knowledge and skills. Performance evaluations should be based on an employee's job descriptions, company policies and procedures and employee's work ethics (i.e., tardiness, effectiveness dealing with people, etc.). HRD&D designs job descriptions based on individual task assessments and analysis.
MULTI-GENERATIONAL ISSUES:
"My employees seem to get along. Although I have noticed that some of my tenured staff (Baby Boomers and Traditionalists) don't quite understand our younger employees (Millennial's and Generation Xers). How do I close the generational gap for effective communications and productivity?"
"I've noticed that our workforce's demographics have changed. How do I develop a multicultural friendly work environment?"
It is vital that both employees and managers acknowledge, accept and understand the impact of how ethnicity and age can affect employee work ethics, attitudes and behaviors. HRD&D provides diversity, multicultural and multigenerational workshops to erase negative behaviors and stereotypes and opens the door for communication and understanding.
ORGANIZATIONAL STRUCTURE:
"The CEO of the company wants to expand from a grassroots organization to a more bureaucratic structure. How will this change productivity, culture and internal communications?"
"My employer is so large. There doesn't seem to be a defined work activity, reporting relationships or department groupings."
Whether your company is structured hierarchical or vertical you must provide your workforce with a framework of responsibility, divisional groupings and reporting relationships.
HRD&D links and coordinates these organizational elements that build coherent work environments.
SUCCESSION PLANNING:
"My organization promotes within. Unfortunately, some of our newest management staff, although competent in their area expertise, aren't very good with supervision and communication. What services can HRD&D provide to my entry level management staff?"
Succession planning and promoting on-line staff into leadership positions can sometime lead to internal conflict among employees. In order maintain effective management staff, leaders must have leadership competencies. HRD&D offers emotional intelligence training and the various styles of leadership that are most effective within their company and/or division.
These are but a few of the personnel and organizational change puzzles that companies solve as they grow.
Let HRD&D assist your company in solving the personnel and organizational management jigsaw puzzle with comprehensive human resource outsourcing and training & development services.
HRD&D
Human Resource Design & Development LLC
